Reference

Understand What Governs Your 6story Account

These terms and conditions form the binding agreement between you and 6story when you open an account and use our lobby, wallet, or any feature on this platform.

Account Eligibility RulesWallet & Withdrawal TermsJurisdiction-Dependent AccessContent & Conduct StandardsDispute Resolution Path

Browse Lobby Read FAQ

Browse the Full Scope of These Terms

6story Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every interaction you have with 6story — from the moment you create an account through to each deposit, withdrawal, and session in the lobby. Access to our platform depends on local law and is available only where local law permits. Deposits made

1
via UPI, Paytm, or PhonePe are governed by the same terms as all other wallet activity; no payment method receives special exemption from these conditions. We may update these terms periodically, and continued use of your account after any update constitutes acceptance of the revised version.
2
Where a section of these terms is found unenforceable, the remaining sections continue in full effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR POLICY TEAM

Contact Us About These Terms

If any clause in these terms raises a question or you need clarification on how a specific rule applies to your account, our support team is available around the clock. Reach us through the channel that suits you — we aim to respond to all policy queries within 24 hours and will direct complex cases to our compliance desk without unnecessary delay.

Team online

Live Chat Support

Open the chat window inside your account dashboard and type your terms-related question. Our agents can explain any clause, walk through account-specific scenarios, and escalate to the compliance desk if needed.

Email the Policy Desk

Send a detailed query to our policy email address listed in the footer. Include your account reference number so we can locate your profile and give you a precise, account-specific answer within 24 hours.

Help Centre Articles

Our Help Centre hosts plain-language summaries of each major clause in these terms. Search by topic — account closure, withdrawal holds, or content rules — to find the relevant section before contacting support.

HOW WE PROTECT YOUR ACCOUNT

Explore How 6story Handles Your Data and Account Security

We operate these terms in line with the data-handling, retention, and security commitments described below.

Data Collection Scope

We collect only what is necessary to operate your account and verify transactions — your name, contact details, payment method references, and session activity. We do not sell this data to third-party marketing firms under any circumstance.

Cookie Usage

Cookies on 6story are used to maintain your session, remember your lobby preferences, and measure how pages perform. You can manage cookie preferences through your browser settings; disabling certain cookies may affect lobby functionality.

Account Security Practices

Your account is protected by password hashing, two-factor authentication options, and session-timeout controls. We monitor for unusual login patterns and will temporarily lock an account if suspicious access is detected, notifying you immediately by email.

Data Retention Period

Transaction records and account data are retained for the period required by applicable law in the jurisdictions where we operate. Once the retention period expires, data is securely deleted unless an active dispute requires us to hold it longer.

Who to Contact for Data Requests

To request a copy of your account data, ask us to correct inaccurate records, or initiate account closure, write to our data-handling team at the address shown in the footer. We process verified requests within 30 days.

Requesting Account Changes

Changes to registered details — email, phone number, or linked UPI or Paytm identifiers — require identity verification before they take effect. This step exists to protect you from unauthorised edits to your account profile.

Frequently Asked Questions About These Terms

The questions below cover the clauses our account holders ask about most. If your question is not listed, our live chat team can find the relevant section of these terms and explain it in plain language.

These terms apply to every person who opens an account with 6story. Access depends on local law and is available only where local law permits. By creating an account, you confirm that you are eligible under the laws of your jurisdiction.

We may revise these terms at any time. When we do, we post the updated version on this page and note the revision date. Continuing to use your account after a change is posted means you have accepted the updated terms.

When you close your account, we retain your transaction records for the legally required retention period in applicable jurisdictions. After that period, your data is deleted securely. You can request a copy of your data at any time before deletion.

Yes. All payment methods — UPI, Paytm, PhonePe, and any other method listed at deposit — are governed equally by these terms. No payment rail receives a separate or lighter set of rules.

Send a written dispute to our policy email within 30 days of the decision you wish to challenge. Include your account reference and the specific clause you believe was applied incorrectly. We review every dispute and respond within 14 days.

Yes. Contact our data-handling team with your account reference and the details you want corrected. We will verify your identity first, then update the record. Changes to linked UPI or PhonePe identifiers require additional verification steps.

These terms prohibit fraudulent activity, use of automated tools to interact with the lobby, creation of multiple accounts by the same person, and any conduct that disrupts other account holders or the integrity of our platform.

Understand What Governs Your 6story Account

Contact Us About These Terms

Live Chat Support

Email the Policy Desk

Help Centre Articles

Explore How 6story Handles Your Data and Account Security

Data Collection Scope

Cookie Usage

Account Security Practices

Data Retention Period

Who to Contact for Data Requests

Requesting Account Changes

Frequently Asked Questions About These Terms

01 Who do these terms apply to?

02 Can 6story change these terms without notice?

03 What happens to my data if I close my account?

04 Are deposits via UPI and Paytm covered under the same terms?

05 How do I dispute a decision made under these terms?

06 Can I request a correction to my account information?

07 What content or behaviour do these terms prohibit?

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