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Explore the Legal Framework at 6story

Before you open your account, we want you to understand exactly what governs your relationship with 6story — from how we handle your data to how disputes are…

Jurisdiction-aware termsData privacy commitmentsAccount security standardsTransparent dispute processIndia-specific policy context

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Browse the Core Terms That Govern Your Account

6story Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our terms of service define the conditions under which your account operates, including eligibility, account conduct, and how withdrawals are processed. Access to 6story and its services depends on your local law — where law permits, your account is subject to the version of these terms

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current at the time of registration. We periodically update our terms to reflect changes in regulation or platform features; we'll notify you of material changes via the email address on your account. Your continued use after notification means you accept the updated terms. Payments via UPI,
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Paytm, and PhonePe are governed by both these terms and the payment provider's own policies, which we recommend you read. If any clause conflicts with applicable Indian law, the lawful interpretation takes precedence.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR LEGAL TEAM

Contact Us About Policy or Account Questions

Our support team can help you navigate any aspect of our legal terms, from understanding a specific clause to requesting a copy of the data we hold on your account. We respond to policy-related queries within one business day.

Team online

Email Support

Send your legal or policy questions to our dedicated address and receive a written response within one business day. We keep a record of all policy correspondence for your reference.

Live Chat

Our live chat team can clarify terms, direct you to the right policy section, or escalate your query to the legal team if needed. Available during standard India business hours.

Account Settings

Many legal actions — such as requesting data deletion or updating your consent preferences — can be initiated directly from your account settings panel without contacting support.

HOW WE PROTECT YOU

See How 6story Handles Data, Cookies, and Account Security

We take our obligations around data handling and account security seriously. Here is a clear summary of the six areas that matter most — from what we collect to how long we…

Data We Collect

We collect the information you provide at registration — name, email, phone number — and transaction data linked to UPI, Paytm, or PhonePe. We do not collect unnecessary data, and nothing is sold to third parties.

Cookie Policy

We use session cookies to keep your account active and analytical cookies to understand how pages are used. You can manage cookie preferences from your browser settings or our consent panel at any time.

Account Security

Your account is protected with password hashing, two-factor authentication options, and session timeout controls. We recommend you enable two-factor authentication from your security settings to reduce unauthorised access risk.

Data Retention

We retain account data for the period required by applicable Indian law and our own operational need. Once that period lapses and your account is closed, personal data is deleted or anonymised within 30 days.

Your Rights

Where local law permits, you have the right to access, correct, or request deletion of your personal data. Submit your request via the account settings panel or by emailing our data team directly.

Dispute Resolution

If you believe a transaction or account action was handled incorrectly, raise a dispute within 30 days through the account dispute form. We aim to resolve all disputes within five business days and confirm the outcome in writing.

Frequently Asked Questions About Our Legal Terms

These are the questions we receive most often about our terms of service, privacy policy, and account rights. If your question isn't answered here, our support team is available via live chat or email.

These terms apply to anyone who opens an account with 6story where local law permits. Access to our platform is subject to your jurisdiction — if local law restricts or prohibits online gaming services, these terms do not create any right of access.

Submit a data access request from the privacy section of your account settings, or email our data team directly. We will provide a copy of the data we hold within the timeframe required by applicable law, typically within 30 days.

Yes. Once your account is closed and the minimum legal retention period has passed, you can request deletion. We process deletion requests within 30 days and send written confirmation when complete. Some transaction records may be retained as required by law.

Deposits and withdrawals via UPI, Paytm, or PhonePe are governed by both our terms and your payment provider's policies. In case of a conflict, the terms most protective of your rights under applicable Indian law take precedence.

We notify you by email when material changes are made to our terms. The notification includes a summary of what changed and when the new version takes effect. Continuing to use your account after that date constitutes acceptance of the updated terms.

Use the dispute form in your account dashboard within 30 days of the decision you wish to contest. Include relevant transaction IDs or screenshots. Our team aims to acknowledge all disputes within 24 hours and resolve them within five business days.

Session cookies are necessary for your account to function — they keep you logged in and secure your session. Analytical cookies are optional. You can adjust your cookie preferences at any time through your browser settings or our on-site consent panel.

Explore the Legal Framework at 6story

Contact Us About Policy or Account Questions

Email Support

Live Chat

Account Settings

See How 6story Handles Data, Cookies, and Account Security

Data We Collect

Cookie Policy

Account Security

Data Retention

Your Rights

Dispute Resolution

Frequently Asked Questions About Our Legal Terms

01 Who do these legal terms apply to?

02 How can I access a copy of my personal data?

03 Can I request deletion of my account data?

04 How do the legal terms interact with my UPI or Paytm transactions?

05 What happens if 6story updates its terms of service?

06 How do I raise a dispute about an account decision?

07 Are cookies required to use 6story?

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